Delivery and returns
smarin offers several delivery methods defined with its logistics providers :
- TNT or Delivery by carrier for small items / formats
- Delivery by carrier with appointment for large packages
For any questions on delivery terms, contact smarin by email at : firstname.lastname@example.org
|Metropolitan France & Monaco (excluding Corsica)||2 to 4 working days||18 € to 36 € Free above 400 €|
|Europe & European Union zone||4 to 6 working days||36 € to 60 € Free above 600 €|
|World||6 to 15 working days||30 € to 50 € excl. tax. Free above 800 € excl. tax.|
Outside the "World" section, delivery costs are calculated on a 20% VAT, as are the free thresholds. They may vary slightly depending on the VAT rate of the country of destination.
The "7-day money-back guarantee"
Our ongoing goal is your satisfaction with any order you place.
If for any reason you are not satisfied with a product you have ordered, you can return it to us (with a tracking number) within 7 clear days from the date of receipt of your package.
To facilitate the return, please inform us beforehand :
- priority by email : email@example.com
- by telephone on +33 (0)4 93 52 89 26, Monday to Friday, 9 a.m. to 6 p.m.
*** WARNING ***
Only products returned complete and in perfect condition for resale will be accepted. The products must imperatively be over-packaged for transport.
The only valid return address is:
- Impasse Laurenti
- 32, Avenue Henry Dunant
- 06100 NICE