Delivery and returns


Delivery billing

smarin offers several delivery methods defined with its logistics providers :

  • TNT or Delivery by carrier for small items / formats
  • Delivery by carrier with appointment for large packages

For any questions on delivery terms, contact smarin by email at :


Metropolitan France & Monaco (excluding Corsica) 2 to 4 working days FREE
Europe & European Union zone 4 to 6 working days 36 € to 60 € Free above 600 €
World 6 to 15 working days 30 € to 50 € excl. tax. Free above 800 € excl. tax.

Outside the "World" section, delivery costs are calculated on a 20% VAT, as are the free thresholds. They may vary slightly depending on the VAT rate of the country of destination.


The "7-day money-back guarantee"

Our ongoing goal is your satisfaction with any order you place.

If for any reason you are not satisfied with a product you have ordered, you can return it to us (with a tracking number) within 7 clear days from the date of receipt of your package.

To facilitate the return, please inform us beforehand :

  • priority by email :
  • by telephone on +33 (0)4 93 52 89 26, Monday to Friday, 9 a.m. to 6 p.m.

*** WARNING ***

Only products returned complete and in perfect condition for resale will be accepted. The products must imperatively be over-packaged for transport.

The only valid return address is:

  • smarin
  • Impasse Laurenti
  • 32, Avenue Henry Dunant
  • 06100 NICE